Guide

How to check in event guests with QR codes

To check guests in with QR codes, send each guest a unique QR ticket when they register, then scan it at the door with a phone: a valid ticket lets them in and marks it used.

Here is how to set it up with Eventera in five steps, including what to do when a guest has no ticket.

Create your event

Step by step

  1. Send every guest a QR ticket Eventera emails a unique QR ticket the moment someone registers or their payment is confirmed.
  2. Prepare your door team Turn on the door code and share it. Volunteers open it on their phones, no account needed.
  3. Download the guest list for offline use If the venue has weak signal, scans are saved on the phone and sync later.
  4. Scan at the door Green means in. "Already used" shows when and by whom the ticket was first scanned.
  5. Handle the exceptions Search a name for a guest without their phone, or add a walk-in and check them in on the spot.

Tips for a fast door

  • One scanning phone for every 150 to 200 guests at peak time
  • Ask guests to open their ticket before they reach the door
  • Put the live count on a screen so the team sees the flow

Related

Questions

What do I need to scan QR tickets?

Only a phone with a camera and a browser. No special scanner.

Can two people use the same QR ticket?

No. The second scan shows "Already used" with the time of the first one.